Netscape Messenger specific FAQ's NOTE: Netscape is no longer supported by Computer Services: Microsoft Outlook is now the email client supported by the Computer Service Technicians.
A) An ultra-condensed explanation of e-mail: a sender (person) uses a mail agent (program) to compose a message, which contains the e-mail addresses of several recipients. The agent passes the message to a transport service for delivery to the mailboxes of the recipients, who each use their own agents to read the e-mail. Click here for more details
2) Where can I access my Coastline E-Mail?
A) There are two basic ways to access your Coastline Community College E-Mail.
3) How do I set up an E-Mail Client?
A) The approved Email Client for Coastline Community College is Microsoft outlook. If you need it set up on your workstation please submit an Administrative Problem report and the Computer Services Department will take care of it.
5)How do I find a co-worker E-Mail address?
A) To Find a co-workers E-Mail address go to http://www.coastline.edu Pull down the Maps and Directory menu.
6) Who do I contact if I have a problem with E-Mail?
A) The following are the e-mail support team members:
E-mail administrator: Neal Evans (ext.17565) <nevans@coastline.edu>
E-mail support specialist: Steve Mihatov (ext. 16463) <smihatov@coastline.edu>
E-mail operations director: Josh Conry (ext. 16225) <jconry@coastline.edu>
The e-mail account for direct e-mail support/help, requests for new e-mail accounts and college-wide e-mail is “mailadmin@coastline.edu”. Please do not use “postmaster”, “coastline” or the team members e-mail accounts.
7) How can I send out a E-Mail to everyone in the college at once?
A)8. How can I change my E-Mail Preferences?
A)
To change your e-mail preferences go to
the Coastline OWA page http://owa.coastline.edu.
on the : When
the OWA e-mail web login screen appears, enter adminccc/your e-mail
name (i.e. “adminccc/nevans”)
and
your password – look along the left hand column the last option should
be "Options" click on the “Options” tab. This will change the center
pane of the window to show your chosen (or default) options.
8a) How do I change my password?
A)Change Password – Scroll down to the bottom of the options page and near the bottom you will see a set of keys next to the "Change password" button. upon clicking it owa will pop-up a dialog box Titled Internet Service Managerwhere you can type.
8b) Can I forward my E-Mail to a server
off campus?
8c) How do I set / change my vacation message?
A)
Every e-mail user must maintain their account - specifically, storage of e-mail’s on the CCC E-Mail Server. Each user has 15,000,000 characters of storage, 50% more than was allowed on the old e-mail system. It is the responsibility of each user to “clean out” their e-mail folders. Deleting an e-mail is only ½ of the process of removing it from your folders. Most deleted e-mail’s go to the trash folder and remain there until you “empty” your trash. So, the second half of the deletion process is emptying your trash. Also, if you have you e-mail client (Netscape Messenger) setup to keep a copy of your “sent” mail, then you need to periodically “clean out” your sent folder by deleting the sent messages and then emptying your trash. Maintaining your e-mail account should be a weekly (every Monday morning or Friday afternoon) process. Please help us keep our e-mail system clean and lean so that everyone can benefit from a well-maintained system.
We hope this assists you in some of the basic operations and procedures of the CCC e-mail system.